Effective Date: January 1, 2025
Rock Haven Health Care LLC (“Rock Haven,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide through our website, www.rockhavenhealthcare.com, and related online services (collectively, the “Site”).
This Privacy Policy applies only to information collected through our Site. It does not apply to information collected in the course of providing healthcare services or through our secure electronic health record (EHR) platform, which is governed by HIPAA and a separate Notice of Privacy Practices.
1. Information We Collect
We may collect the following types of information when you visit our Site:
Information you provide directly:
Name, email address, phone number, and any other details you submit through contact or newsletter signup forms.
Information provided when you correspond with us by email or other channels linked on our Site.
Information collected automatically:
Usage data such as IP address, browser type, pages viewed, and time spent on the Site.
Data collected via cookies and similar tracking technologies (such as Google Analytics or Facebook Pixel).
You can disable cookies through your browser settings, though some Site features may not function properly as a result.
2. How We Use Your Information
We use the information collected through our Site to:
Respond to inquiries or requests submitted through our forms.
Send newsletters or updates you’ve subscribed to (you may unsubscribe at any time).
Improve our website’s functionality, content, and user experience.
Analyze aggregate data to understand how visitors use our Site.
Comply with legal or regulatory requirements.
We do not sell, rent, or lease your personal information.
3. Data Sharing and Third-Party Services
We may share limited data with:
Service providers who help us operate our website, marketing tools, and email communications.
Analytics providers such as Google Analytics to track and report website usage.
Legal authorities if required by law or to protect our rights or safety.
Any third-party service providers are required to keep your information secure and use it only for authorized purposes.
4. Links to Other Websites
Our Site may include links to external websites, including our electronic health record (EHR) platform. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before submitting any personal information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.
6. Your Choices
You may opt out of email marketing by clicking the “unsubscribe” link in any message.
You can disable cookies through your browser settings.
You may contact us to update or delete your personal information.
7. Children’s Privacy
Our Site is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent version. Continued use of our Site after changes are posted signifies your acceptance of the revised Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Rock Haven Health Care LLC
7200 South Alton Way, STE A150
Centennial, CO 80112
Email: [email protected]