Direct Primary Care (DPC) is a membership-based model that provides patients with unlimited access to their primary care provider for a flat monthly fee. Unlike traditional insurance-based practices, DPC focuses on more personalized,

accessible, and preventative care without co-pays, deductibles, or hidden fees for routine services.

The membership fee includes unlimited office visits, telemedicine consultations, preventive care, chronic condition management, and extended visits with your healthcare provider. DPC aims to provide comprehensive primary care without additional fees for covered services, making healthcare more predictable and accessible.

Answer: Our Direct Primary Care (DPC) model is designed to provide transparent and affordable healthcare, operating independently of traditional insurance. While we do not bill insurance directly for primary care services, you can still utilize your insurance for services outside of our practice, such as prescriptions, lab tests, imaging, specialist visits, and hospital services. Many of our members find it beneficial to pair DPC with a high-deductible insurance plan to cover unexpected major medical expenses.

DPC is designed to handle routine, preventive, and chronic care, but it doesn’t replace health insurance for emergencies or hospitalizations. In the case of an emergency, you should go to the nearest hospital or emergency room.

As often as you need! One of the biggest advantages of DPC is that you have unlimited access to your healthcare provider. There are no additional fees or co-pays for visits, whether you need a quick question answered or an extended visit. This model supports strong doctor-patient relationships and makes sure you get the care you need.

If a referral to a specialist is required, your Direct Primary Care (DPC) provider will assist in coordinating the process and collaborating with the specialist to ensure a smooth transition of care. At Rock Haven Health and Wellness, we are pleased to partner with RubiconMD™, a platform that connects you with over 170 board-certified specialists. This partnership allows us to incorporate specialist expertise directly into your primary care experience. By consulting on your behalf, we can minimize unnecessary referrals and provide specialized guidance within our office. This approach not only saves you time and money but also maintains the quality of care you receive.

Virtual visits are included in your DPC membership, making it easy to access care when you're at home or on the go. You can reach your healthcare provider by phone, video call, or secure messaging, allowing you to get quick advice, discuss symptoms, or manage ongoing conditions without an in-office visit.

Certainly! Our practice is open to adults aged 18 and older. We provide discounts for two adults living in the same household who sign up together, making it easier for families to access quality primary care. For more details about our membership options and how we can assist in caring for your family, please feel free to contact us.